Products

Say hello to Jada—the perfect blend of sophistication and glamour. Crafted from luxurious satin fabric, this dress drapes beautifully over your curves, giving you an effortlessly chic look. The elegant cowl neckline adds a touch of romance, while the lace-up back cinches your waist for a sculpted, flattering fit. Designed in a stunning red hue, Jada brings confidence and elegance to any occasion. The timeless midi length makes it a versatile choice, whether you're heading to a romantic dinner, attending a wedding, or packing for your next getaway. Style Jada with your favourite heels and a mini bag for a polished, head-turning finish.

Product Info

Material: Satin Fabric

Product care: see care label

·         Length approx 106cm/42" (Based on a sample size S)

·         Model wears size S/M

·         Model Height - 5ft 6"

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Look all the way Lit in this eye catching, head turning bodycon dress. Featuring a wet look material with a ruched design and cut out detail, style with some clear heels, clutch bag and silver jewellery for a glamorous night out.

Material: 92% polyester 8% elastane

Product care: See care label

Product care

  Length approx 79cm / 31"

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at tania.z@kandysclothes.com so we can look into the delay.

Hey girl! These straight-leg denim jeans are exactly what your wardrobe has been missing. With their dark blue denim and white stitch detailing; they’re stylish and versatile. Pair them with a cosy jumper or a sleek tank top for an effortlessly chic look. Throw on some barely-there heels to strut your stuff or keep it casual with flats. Either way, you’re going to rock it!

Material: 1% Elastane 77% Cotton 22% polyester

Product care: See care label

Product Info

Length: Approx 32” (Leg)

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Hey babe! Add to your downtime wardrobe with this jumpsuit. Featuring a black rib material with a scoop neckline, racerback, and a figure-loving fit. Team it with a pair of fresh kicks for a laid-back vibe or a pair of heels for a night on the town. Get ready to slay, girl!

Product Info

  Length approx 79cm/31" 

  Model wears size small

Model Height - 5ft 6"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Own it in this figure-hugging midi dress, girl! With its sleek black jersey material, chic roll neck, and long sleeves, you're ready to turn heads. Finish off your stunning look with clear heels and stud earrings for a sexy, show-stopping vibe. You got this!

Material: 95% Polyester 5% Elastane

Product care: See care label

Product Info

Length: approx 40” / 100 cm

  Model wears size UK 12/ EU 40/ AUS 12/ US 10

Model Height - 5ft 5"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Hey babe! We are loving this chic Bardot crop blouse. Featuring mid-length ruffle sleeves and a ruffle-cropped bodice. Wear with leather-look jeans or shorts and a pair of strappy heels for a party night look. Get ready to slay, girl!

Material: 100% polyester

Product care: See care label

Product Info 

  Length: approx 40 cm / 16” 

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at tania.z@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at tania.z@kandysclothes.com so we can look into the delay.

Bring all the luxe vibes and dare to stand out from the crowd with this dress. The Kali Turquoise Strapless Corset-Style Mini Dress is a stunning and eye-catching garment designed to make a bold fashion statement. Featuring a turquoise satin material with a ruched skirt and a corset detail. Style with strappy heels and silver accessories to complete this gorgeous girly fit. 

Product Info

Material: 95% Polyester 5% Spandex

Product care: see care label

  Length approx 81cm/32" (Based on a sample size UK 8)

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

Model Height - 5ft 7"

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Elevate your casual wardrobe with this chic cropped cardigan in a dreamy butter pink hue. Crafted from a soft ribbed knit material with a nice stretch for ultimate comfort, this cardigan is designed to move with you while keeping your style on point. Featuring long sleeves and a flattering button-up front, it’s perfect for layering over your favourite tops or wearing solo for a sleek look. Pair it with high-waisted jeans and a clutch for a modern, polished outfit. Whether you're heading out for brunch or running errands, this butter pink cropped cardigan is a must-have for every season.

Material: 95% Polyester, 5% Elastane

Product care: see care label

Product Info

 Length approx 46cm/18"

  Model wears size one size

Model Height - 5ft 8"

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Hey babe! We are loving these charcoal ripped jeans that you can dress up or down. Featuring charcoal denim with a distressed ripped design and a figure-hugging skinny fit. Pair them with a bodysuit or crop top, and finish off with fresh kicks for that casual vibe or strappy heels and a mini clutch for the ultimate ripped jeans chic look. Get ready to slay, girl!

Material: Denim

Product care: see care label

Product Info

Length: approx 96cm (model is 5ft 7”)

  Model wears size UK 8/ EU 36/ AUS 8/ US 4

  Model Height - 5ft 7"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Turn heads and make those colours pop in this super cute dress, girl! With its pink multi-diamond print material, long sleeves, and a figure-hugging fit to die for, you'll be serving looks all day. Pair it with some clear heels and hoop earrings to complete your fierce, eye-catching ensemble. You’re gonna slay!

Material: Mixed fibres

Product care: see care label

Product Info

  Length: 30” / 77 cm

  Model wears size UK 10/ EU 38/ AUS 10/ US 6

Model Height - 5ft 5"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Hey babe! If khaki is your colour, then this midi dress is your new go-to. Featuring a luxe khaki satin fabric with ruched sides and barely-there straps, it's designed to make you look fabulous. Pair it with some clear or black strappy heels for that ultimate party night out vibe. Get ready to turn heads, girl! You’ll be unstoppable!

Material: 95% Polyester 5% Spandex

Product Care: see care label

Product Info

  Length approx 116cm/47" 

  Model wears size medium

Model Height - 5ft 5"

Refunds

• For UK orders: we have a 14-day return policy, which means you have 14-days after receiving your item to request a return

• International orders: return’s must be made within 30-days of delivery date

Please be aware all return shipping cost are the responsibility of the customer except where an item is confirmed to be faulty after verification by our team.

• To be eligible for a return, your item(s) must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

• Kandy's Clothes store credit will be emailed to you which you can use to repurchase another item or save your Kandy's Clothes store credit for another time as it never expires.

• To start a return please use the returns portal which can be found in the main menu or at the footer of any page you are on. We can also be contacted at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

• Be sure to use a tracked delivery method when returning your item(s) as Kandy's clothes are not responsible for returns lost in transit.

• Please inspect your order upon receipt and contact us immediately if the item is faulty, or if you receive the wrong item, so that we can evaluate the issue and make it right.

non-returnable items

• Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

• returns of sale items will be refunded if faulty to the value of the sale price, otherwise a store credit will be issued.

Refunds

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. It can take up to 10 business days for the refund to appear in your account, so please do not worry. In the event that your refund is taking longer than 10 days, please contact us at info@kandysclothes.com so we can look into the delay.

Hey girl! Level up your casual game with this must-have leggings and crop top co-ord set! Featuring a stone contour rib material that hugs your curves, the crop top has a round neck, long sleeves, and cute thumb hole details. We are obsessed! Pair it with fresh kicks for that chic downtime vibe. Trust me, this is a new season essential you can’t miss!

Product Info

Material: 50% Cotton, 35% Polyamide, 15% Elastane

Product care: see care label

  Length approx 86cm/34" 

  Model wears size S/M

Model Height - 5ft 7"

Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kandysclothes.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that only damaged items are eligible for free return, otherwise the buyer is responsible for return postage.

You can always contact us for any return question at info@kandysclothes.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, such as earrings that go through the ear lobe, this is for hygiene reasons. Custom products (such as special orders or personalized items), and personal care goods (such as beauty products). and underwear if hygiene seal has been removed. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.